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Cookies Policy

Cookies are small files stored on your device (computer, tablet or mobile phone) that help our website to interact with you and remember certain preferences. They can also be used by other websites or services we have integrated into our platform.

We use cookies for a variety of purposes:

  • To ensure secure login sessions
  • To personalise your experience on the site, e.g., showing relevant promotions or products
  • For analytics and performance tracking to improve user experience
  • To remember preferences you set during previous visits

These are essential to ensuring our website functions properly. They enable us to:

  • Recognise when you log in so we can validate your identity
  • Provide a secure login system for sensitive features or transactions
  • Ensure compliance with laws and regulations regarding online data protection
  • Maintain session continuity, ensuring uninterrupted access to the site

These are temporary cookies that only last until you close your browser. We use them:

  • To remember what pages you have already viewed, making it easier for you to navigate back
  • For minor functionality tweaks like adjusting font size or layout preferences
  • As a part of our security measures to validate sessions and protect against hacking attempts

These remain on your device between browser sessions. We use them:

  • To remember specific settings or choices, such as language preference
  • For storing login credentials securely so you can log in more easily next time
  • In some cases for analytics purposes if enabled by the user through our cookie consent policy

These help us improve your experience on our site. We use them:

  • To save and remember items in your shopping basket or order history, should you want to revisit previous purchases
  • For suggesting content based on past browsing activity (such as product recommendations)
  • In the management of login sessions and secure interactions within specific areas

These are used for statistical purposes:

  • To measure usage patterns and understand how users engage with our site, providing insights to improve user experience
  • For monitoring page load times, errors or issues impacting performance

We respect your preferences. If you wish to view the site in a different language, change your display size settings, or otherwise personalise your browsing experience:

  • We offer options for setting these within your browser controls
  • You can also manage them through our cookie consent policy which allows choices over what categories of cookies are permitted

To streamline access to the site, we use various methods, including:

  • Cookies to remember you between sessions
  • Persistent IDs stored securely on our servers for login verification and session management
  • For analytics purposes (if enabled), your device can be recognized as a single unit for aggregated data collection.

These ensure the confidentiality of all interactions with the site. We implement:

  • Secure Login Certificates to encrypt data exchanged between browser and server
  • SSL Certificate validation at initial login attempts, requiring an encrypted handshake for communication

We engage in some third-party integrations which use cookies or similar technologies:

  • These include services like Google Analytics or social media integration buttons (on our site)
  • Their privacy policies can be found on their respective websites
  • As we integrate external systems, this may lead to sharing information between these entities for purposes of providing the agreed service.

We allow you some control over how your data might be shared:

  • You can manage settings related to newsletters or promotional communications through links provided in our notifications and marketing materials.
  • These adjustments reflect only changes that affect what types of emails may reach you from us, with a default setting for minimal contact.

You have the option to accept or reject cookies through our consent policy:

  • Accepting all cookies will enable full functionality but does not change other privacy settings within your browser.
  • Choosing certain categories can limit functionalities (like shopping carts) temporarily without eliminating your ability to log in securely
  • You may always opt for more restrictive choices later through the same interface

You are free at any point:

  • To change preferences on cookies stored so far with us as part of our consent policy
  • For adjusting the cookie settings within your browser itself:
    • These may impact all websites visited from this device or even further restrict data shared across platforms
    • Clearing history, cache or clearing and deleting specific site’s cookies will remove them completely.

Disabling cookies may limit our ability to:

  • Remember your login sessions or preferences for a seamless experience
  • Provide the full functionality of some pages, potentially causing minor layout shifts when accessing restricted sections.
  • Track which areas you're visiting and making recommendations based on usage patterns.

Some analytics data remains unaffected even if cookies are removed, as this information is logged at a different level than what's stored within browser storage.

Aggregated performance metrics help us refine site speeds by monitoring page loading times which improve with our ongoing optimisations without any direct reference to individual user actions or sessions.

We continuously monitor and fine-tune our operations using insights from these reports, thus continually enhancing your experience on the site.

Through ongoing review of collected data we can identify trends in behaviour that influence design decisions. The findings are integrated into an iterative refinement process with frequent updates ensuring a better overall user journey.

We strive for continuous improvement through engaging feedback loops between technical and usability teams, enabling adjustments to your experience which enhance satisfaction on the site.

  • Wherever possible we provide direct links within these sections for privacy policies related to individual third-party service providers whose integrations might collect personally identifiable data.
  • These entities have their own governance policies in relation to personal info management and collection.